d8n Support — first-line support for d8n users
A specialized AI agent by Documentolog that supports d8n.ai users and handles their requests. It answers instantly from the knowledge base 24/7, creates tickets and tracks execution. The agent is built on the d8n platform — and runs our own support.
What the support agent does
Answers instantly
Closes routine requests from d8n.ai users right in the chat from the knowledge base, 24/7.
Creates tickets
Turns a complex question into a structured ticket and hands it to specialists.
Monitors and notifies
Tracks execution and keeps the user informed of status.
Closed perimeter
Local models, data never leaves the perimeter; a human controls the AI.
Against hallucinations
Its own knowledge base + a golden-standard check, updated from feedback.
Raises quality
Less waiting and routine for the team — higher customer satisfaction.
d8n Support is built on the d8n platform: we moved our own support onto it and cut the team’s routine load — a real before → after case.
Want a similar agent for your own business processes?
Such agents are delivered via the services package — as part of evolving the system: we map your process, then build and roll out the agent on the d8n platform.
